FAQ's

Frequently Asked Questions (FAQ) – YourShopping.Shop

Q. Is ordering online secure?

A. Yes. We take the utmost care in protecting your personal information when placing an order on our website. All the information you provide during the ordering process is securely handled and restricted to our staff. We ensure that our team is always up to date with the latest security and privacy policies.

If you have any further questions about online ordering security at YourShopping.Shop, feel free to email us at support@yourshoping.shop.

Q. How do I place my order?

A. Follow these steps to place an order:

  1. Click on the product you want to buy.
  2. Click on the “Add To Cart” option.
  3. To add multiple products, open different product pages and add them to the cart.
  4. Click “Cart” on the menu bar.
  5. Scroll down and click “Proceed to Checkout”.
  6. Fill in all the billing details and check your order details (including total cost).
  7. Click the “Place Order” button.
  8. Your order will be placed, and you will receive a confirmation email.
  9. You can receive your order through Cash on Delivery (COD).

Q. How do I cancel an order on YourShopping.Shop?

A.

  • If you have an account, log in and cancel your order from your dashboard.
  • If you are a guest user, you can call our helpline during office hours to cancel your order.
  • You can also cancel your order during the final confirmation call.

Q. What is your return policy?

A. For details, please visit our Return Policy page.

Q. What is your refund policy?

A. For details, please visit our Refund Policy page.

Q. What is your shipping cost?

A. We offer Free Shipping! Our shipping cost is Rs 0/-.

Q. Which courier services do you use for shipping?

A. We use M&P, TCS, and Leopards Courier Services for shipping.

Q. How long does delivery take?

A. We deliver within 2-3 working days after the confirmation call.

Q. How can I order an out-of-stock product?

A. You can pre-order any out-of-stock product by contacting us via phone or email.

📧 For any other inquiries, feel free to reach out to us at: yourshoping.shop@gmail.com

Thank you for shopping with YourShopping.Shop! 😊